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360 Feedback Implementation Services

Many organizations implement 360-degree feedback as a part of their ongoing performance management practices because it is such an effective development tool. A 360-degree assessment offers a wealth of information for measuring performance and, when implemented regularly, provides the objective feedback that is essential to a culture of continuous improvement. We use 360-degree feedback extensively in our leadership development programs and have the expertise to help you implement this important tool in your own organization.

Consulting & Training

From initial requirements to a final implementation, we can help through services such as:

  • Survey design: we will design a custom questionnaire that integrates best practices in survey design with what is important for your organization.
  • Training: In our360-Degree Feedback Interpretation workshop, we will train your managers to understand 360-degree feedback and to use it to develop practical personal action plans.
  • Process consulting: 360-degree feedback is not trivial to implement and we will ensure that you avoid common pitfalls by advising you on the overall process.

Administration

Kwela is a licensed reseller of 20/20 Insight Gold, a leading edge 360-degree feedback software tool. To deploy your assessments, we can assist you in the following ways:

  • Assessment Service Bureau: Outsourcing survey administration to us can be a cost effective option that also maintains the confidentiality that is so important to 360-degree feedback. We can administer assessments on your behalf, supply timely feedback reports, and also assist in interpreting the results.
  • In-House Deployment: If you anticipate using 360-degree feedback extensively within your organization, you may want to consider purchasing your own software. We can help you evaluate 20/20 Insight Gold, support your staff as they get up to speed, and then help you implement your own surveys using this powerful tool.

For more information, see Survey Software Tools or Contact Us to discuss your needs.

To learn more about implementing 360-degree Feedback, read our white paper: 360-Degree Feedback: Best Practices (PDF 468KB).

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