Training

Negotiation Skills


	Learn to negotiate in a way that optimizes both the solution and the relationship

The ability to negotiate effectively – both internally and externally – is an important element in the contribution that an individual makes to the team. Old thinking was grounded in the belief that negotiation was about winning. New thinking (and this program) is grounded in the belief that a successful negotiation will have a favourable outcome for both parties, and that the resulting relationship is just as important as the result. This is often referred to as win-win or interest-based negotiation.

This workshop uses an effective conflict resolution model as a framework for negotiation. The theory is brought to life by applying it to actual case studies that the participants themselves bring into the classroom.

Results You Can Expect

Stronger relationships with other parties.
Greater ability to positively influence people.
Improved ability to problem solve with others.
Negotiated outcomes that are perceived as win-win by all parties.
A shift from superficial to systemic solutions.

Key Focus Areas

Assessing personal biases toward conflict & negotiation in general
Strengthening your negotiating position
Assertiveness without aggressiveness

Active listening skills
Collaborative problem solving (achieving win-win outcomes)
Knowing when to walk away
Dealing with unfair tactics

Target Audience

All individuals that negotiate either internally or externally as part of their job.

Time Commitment

This program is typically offered as a 1-day workshop.