Training

Problem Solving & Decision Making


	Learn how to deliver long term solutions by making effective decisions today

They say that "all of today’s problems were caused by yesterday’s solutions”. Today's rapidly changing business environment requires effective problem solving at all levels. However, deficiencies in the decision-making process often result in “fixes” that generate even bigger problems down the road. Other common problems include “paralysis by analysis”, and great ideas that are never adopted though lack of buy-in. Fortunately, there are best practices that key decision makers can learn to use to improve your organization for the long term.

This workshop provides provides decision-making tools that are locked in through extensive exercises. It is also made relevant to each participant by offering the opportunity to apply their newly learned skills to solve an existing business problem in their organization.

Results You Can Expect

Greater ability to solve problems by addressing root causes.
Decisions that balance the quality, speed and level of consensus required for the situation.
Greater creativity in developing ideas.
Fixes that do not simply create other problems.

Key Focus Areas

Root cause analysis using systems thinking
Stakeholder analysis
Choosing the right decision making approach
Making decisions as a team

Using intuition
Creativity tools
Identifying the most promising solutions
Risk analysis and mitigation

Target Audience

Leaders at all levels, and others that wrestle with complex problems as part of their job.

Time Commitment

This session is typically offered as a 1-day workshop.